Who We Are
CHC is an insurance intermediary and advisor dedicated to special risks including kidnap for ransom, terrorism, cyber and other security related perils.
Our team of highly experienced insurance and security professionals, help organisations to understand their threats, risks and vulnerabilities. We then work together to design the most appropriate balance of risk management and insurance placement.
We take pride in putting our core values at the centre of all we do. Our Code of Business Conduct and Ethics makes clear to our colleagues, clients and other stakeholders that we use these values as guiding principles across all of our activities:
CHC GLOBAL TEAM
Chief Executive’s Office
Chris Holt MBE
Chris Holt is the founder and Chief Executive of CHC Global, having established the business in 2016. He is highly regarded in the Lloyds Insurance Market and has a reputation for “playing with a straight bat”. He is widely recognised for his work in terrorism, political violence, kidnap for ransom, cyber and extortion, from both an insurance and advisory perspective.
Chris has an unfaltering energy for this unique sector and believes that success lies with talented people and nimble technology. Chris has led the development of a number of award-winning insurance technology platforms, and he builds on this knowledge and experience to propel the CHC group forward.
Anyone who has been in Chris’s company will know how much people matter to him, be that his team, his clients or his contacts. A naturally charismatic leader, his team works shoulder to shoulder to realise CHC’s ambitions, upholding his values and always with the positive energy that comes simply working as part of a great team.
Previous experience and interests: Chris spent 10 years in the Royal Engineers and joined the Lloyd’s insurance market in 2008. He is a strong supporter of veterans’ charities including the Lloyd’s and City of London branch of the Royal British Legion. Chris was appointed MBE in 2004 for services to Bomb Disposal.
Executive Assistant, Sally Seaman, joined CHC in 2020 and works alongside Chris Holt and the CHC Board. She supports the leadership team in the running of the business and ensures effective and efficient access to the CEO and board of directors.
Sally is held in high esteem by both her colleagues and peers, who call out her outstanding professionalism and intelligent approach. 22 years’ service in the Royal Navy have brought huge depth and breadth to her life experience; her assimilation of knowledge and understanding of threat and risk are founded on a solid professional background. Sally always faces the most challenging or difficult scenarios with a clear plan and a composed approach.
Previous experience and interests: During her time in the Royal Navy Sally was located in the UK and also overseas in Iraq and Afghanistan. Following her military career, Sally undertook roles in commercial organisations before taking a four-year sabbatical to accompany her husband on a military posting to California.
Senior Partner & Head of Kidnap and Ransom
Henry joined the insurance industry in 2011 and is recognised as one of the most well-respected Kidnap and Ransom brokers in the London market. He has an impressive knowledge of the most complex products and has an enviable network within the sector.
Henry knows intimately the fears, concerns and priorities of anyone facing hostility; he is familiar with the processes that need to be initiated and the challenges that need to be overcome in order to secure a positive outcome. Henry will advocate for his clients every step of the way and is extremely effective in representing their interests to the insurer and responder, often in the most challenging of circumstances.
Henry is always thorough and diligent, and his honesty is valued by clients and colleagues alike.
Previous experience and interests: Henry was a British Army Officer in the Rifles seeing service in Northern Ireland, Kosovo, Iraq and Afghanistan. He has also held roles at Willis’ Special Contingency Risks and was the Head of Alert:24.
Partner & Head of Terrorism
Kelly Crouch joined CHC Global in September 2021 and is widely recognised as one of the leading, most experienced war and terrorism brokers in the world.
Kelly joined the insurance industry in 2003, specialising in political risk and political violence insurance. She has been extremely successful in developing products and has vast experience in account management and underwriter negotiation.
Known for her extensive knowledge and her client-centric approach, Kelly works very closely with her clients to understand their specific risk exposures and concerns and to structure appropriate and effective risk transfer solutions for them. She also uses her comprehensive claims experience and straightforward approach to negotiate and structure policies that will respond as and when expected.
Previous experience and interests: Kelly has previously held roles at Miller, JLT and Liberty. While at JLT Kelly was based in London, where she led the War & Terrorism team, and in Singapore, where she led the establishment of a regional corporate university programme and digital learning platform. Kelly is passionate about people development and frequently seeks out new learning opportunities and experiences for both herself and those around her.
Lee spent many years in the Parachute Regiment and working as a defence contractor in some of the world’s most hostile environments. During this time Lee discovered an interest in financial services and went on to qualify as a financial advisor and a commercial insurance broker. Lee is in a very unique position when it comes to serving the defence and security sectors – outstanding product knowledge coupled with first-hand experience of the day to day worries and concerns of his clients.
Thea has an academic background in political science and a genuine and keen interest in both the broking and advisory sides of the CHC business. She is intelligent and analytical, and has developed a deep understanding of the risk environments and our broad field of work.
Thea is the backbone of the broking team and has a thorough appreciation of our clients’ needs and the sectors in which they operate. She is extremely competent and confident in her approach and is always prepared to go the extra mile and put in the hard graft, determined to do the right thing. Thea handles all of our client accounts, preparing policy documents, dealing with technical queries, compliance issues and ensuring quality control checks have taken place. She is extremely adaptable and is always keen to learn new things.
Thea has been with CHC since 2018 and we look forward to watching her flourish as the business grows.
Previous experience and interests: Thea has a politics degree from the University of Exeter and prior to joining CHC completed internships at S-RM and Berry, Palmer and Lyle.
Jerry Smith OBE
Senior Partner & Head of Advisory
Jerry heads up the CHC Advisory business, working with the insurance industry, blue chip companies, national governments, supra-national organisations and international NGOs.
Jerry is recognised globally as one of the leading experts in chemical, biological, radiological, nuclear and explosive materials (CBRNE) and advises CHC clients on risk management, crisis response and operational resilience projects.
Jerry has over 30 years’ experience within the British Army, UK Civil Service and the United Nations, as well as the private sector; he has worked in over 40 countries on four continents. He was the Head of Operations for the verification, disablement and initial removal of Syria’s declared chemical weapons’ arsenal, was a senior advisor to the United Nations and a Director in the international chemical watchdog, the OPCW.
Jerry is very considered in his approach and always takes time to gain a deep understanding of his clients’ needs and concerns. He is methodical and rigorous in how he tackles each and every project, is straight-forward in approach, never over-complicating issues and always communicates in a jargon-free way.
Previous experience and interests: Jerry holds an MBA and BEng (Hons) from Cardiff University. He also holds a post-graduate diploma in Weapon Effects on Structures and is a member of the Institute of Explosive Engineers. He is a visiting fellow at Cranfield University. He is an author, interviewee and consultant for BBC, CNN, CBS and SKY as well as the Wall Street Journal, Washington Post, Foreign Policy Magazine and The Guardian. Jerry is a trustee of ServeOn, an international natural disaster response charity. In 2015 he was awarded an OBE for services to international arms control and WMD counter-proliferation.
Partner & Director of Advisory
Richard joined CHC in 2020, working on the advisory side of the business alongside Jerry Smith. Richard project manages and oversees the work of the department as well as advising clients on their exposure to terrorism and political violence.
Richard effortlessly grasps the complexities of our projects and his deep analytical capability means he approaches his work through a macro and a micro lens; he has a remarkable ability to identify and draw together the smallest of facts which on their own are inconsequential but collectively could have a considerable impact. Richard is familiar with decision making at a national and global level and brings a unique perspective to our work at CHC.
Previous experience and interests: Prior to joining CHC Global, Richard spent 13 years working for the British Government at the Ministry of Defence and the Foreign and Commonwealth Office. He focussed on national security issues including geopolitical developments and strategic threats, including terrorism, nuclear proliferation and the actions of hostile nation states.
Partner & Director of Advisory
Ben joined CHC Global in September 2021, working within the Advisory Team. A chartered engineer, with degrees in Civil Engineering, Construction Management and Battlespace Technology, Ben is a keen advocate for technology and innovation. He also holds a Certificate in Terrorism Studies from the University of St Andrews and is a Member of the Institute of Engineering and Technology.
At home in the most demanding and high- threat environments, Ben is expert at quantifying, qualifying and managing perilous risks. He leverages this experience to deliver complex, technical projects to the most exacting of standards; always placing client success above all else and developing pragmatic solutions in an open and collaborative way.
Previous experience and interests: Previously a Royal Engineer Bomb Disposal Officer and Advanced Search Advisor, Ben commanded operations in Bosnia, Iraq, Afghanistan, Cyprus and Canada; he has also supported the Home Office on UK Counter Terrorist operations. Ben led the development of a number of Counter Threat techniques, including the procurement of special projects equipment to mitigate the risk of Improvised Explosive Devices. In addition to his military experience, Ben has worked as a construction management consultant, supporting clients on multi-million pound construction programmes around the world.
Millie has an academic background in Politics & International Relations with a particular focus on terrorism, political violence and international conflict studies. Her undergraduate specialisms include Middle Eastern politics and US foreign policy, and her final postgraduate thesis focused on the role of women in violent extremist organisations. Millie will be supporting the Advisory Team in the analysis and dissemination of data and intelligence to inform clients on risk management and operational resilience.
Prior to joining CHC, Millie completed internships in commercial and corporate finance and held a project mobilisation position in the software industry. With a dual background in economics and international relations, she is equipped to handle complex data analysis and advise clients on intelligence-based conclusions within a global political context.
Previous experience and interests: Millie holds a Politics & International relations degree from the University of Cambridge and an MSc in Security Studies from UCL. She is constantly seeking to broaden her understanding of international affairs and is keen to apply her analytical skills to the insurance and risk advisory industry.
Senior Partner & Chief Finance Officer
Mathew joined CHC Global in spring 2021 and plays a pivotal role as we scale-up and grow the business. He is transforming the day-to-day financial aspects of our company as well as leading on our strategic financial initiatives.
Matthew’s experience is broad, and he has a varied portfolio, from corporate leadership to managing a private investment office. His commercial expertise includes mergers and acquisitions, corporate finance, change and transformation projects.
Matthew has a razor-sharp intelligence and an inquiring mind. The energy and enthusiasm he has for his work are infectious, he is always good humoured and open and honest in his approach. Matthew always takes time to listen to others, share experiences and ensure everyone understands and is on board with what he is doing.
Previous experience and interests: Following a degree in Physics from the University of Oxford, Matthew initially started his career practicing Law at Freshfields. The finance world soon beckoned ,however, and Matthew made the switch to a new career where he has held positions at Barclays Ventures and KPMG. Mathew is also an accomplished triathlete.
Senior Partner and Head of Commercial
Adam joined CHC Global in September 2021 and leads on the development and execution of our commercial business strategies. He brings a wealth of practical experience in business growth within UK domestic and international insurance, broking, consulting, and advisory services. With over 30 years’ experience, Adam is extremely well respected and recognised as a market leader. Since 2008, he has led the global transformation of how medical and security assistance services actively align with key risks and insurances to support his clients enterprise risk strategies. He is a master at orchestrating pragmatic, aligned and integrated solutions for multi-stakeholder initiatives in complex environments.
Adam has a warm, collaborative, and inclusive style and the enthusiasm he has for his work is infectious. He is consistent in his approach and always has the client at the heart of his decision making; he is a firm believer in the value of operational detail and robust process in order to ensure that outcomes match expectations.
Previous experience and interests: Adam has previously held roles at Bupa, Mercer Consulting and International SOS working with clients in over 40 countries. He is constantly looking to test and develop his skill sets within different geographies and cultures.
Partner & Head of Marketing
Jenny joined CHC Global in spring 2021 as the new Head of Marketing at a key inflection point for the business. Her wealth of experience and expertise in her field, enables Jenny to shape and oversee the development of the marketing, communications, and brand strategies for the business.
Jenny has a keen commercial outlook, a data-driven approach, and a strong creative flair. She has the expert-knowledge to develop insight-driven marketing strategies while at the same time has the hands-on experience to consistently deliver outstanding campaigns.
Jenny has worked with growing businesses for over 20 years, ranging from start-ups to multi-nationals and has experienced first-hand both the pitfalls and opportunities facing rapidly growing businesses. Jenny has a specific interest in brand experience and will be working closely with the expanded CHC team to ensure clients consistently experience the values and behaviours that make CHC unique.
Previous experience and interests: Jenny’s career spanned 18 years at Lloyds Banking Group where she held marketing positions across a number of commercial business units. Following this she spent 7 years running her own marketing consultancies supporting growing businesses across the South West.
Partner & Head of Operations
Catherine is Head of Operations for CHC Global and is held in extremely high regard by her colleagues. She has over thirty years’ experience working within law enforcement, including roles as a Public Order Commander, Firearms Commander and Hostage Negotiator. She has expertise in ethical and complex decision making, often in high-risk situations, which makes her an invaluable member of the CHC team.
Catherine is an accomplished programme and project manager and is experienced in planning, implementing, delivering and overseeing multi-faceted operations at a regional and national level. She will play a crucial role in facilitating the continued growth of CHC and allowing the business to realise its ambitious plans. Catherine brings a practical and positive approach to her work and has a laser focus on the detail, no stone is ever left unturned.
Previous experience and interests: Inclusion and diversity within the workplace have been key interests throughout Catherine’s career. She has held the chair of various women’s networks and has supported multi-agency regional gender groups at board level.
CHC Board of Directors
Chris Holt sits on the CHC Board of Directors alongside;
Rupert Pritchard OBE
Rupert is the Non-Executive Chairman of CHC Global and provides oversight to all lines of business. He has had a varied commercial career including construction and building services, recruitment, remote medical and logistics and risk management. He retired from the military in 1998 after 25 years’ service. He is the President of the SAS Regimental Association.
Charles is a Non-Executive Director of CHC Global. He is also the Chairman of London, North American (Re)insurance group Lockton Re.
Shyam is a Non-Executive Director of CHC Global. He is also an Executive Director of Davies Group, who provide the Financial Conduct Authority, Appointed Representative permissions to CHC.
Non Executive Investment Director
Steve is the CEO of Committed Capital, CHC Global’s corporate finance partner.
All Rights Reserved. CHC and CHC Global are trading names of CHC Insurance Services Limited which is an appointed representative of Ambant Limited, a company authorised and regulated by the Financial Conduct Authority under firm reference number 486865 to carry on insurance distribution activities. CHC Insurance Services Limited is registered in England and Wales company number 10942687. Registered office at 7th Floor, 1 Minster Court, Mincing Lane, London, EC3R 7AA. | Data and Privacy